We provide full support to our customer round the clock. Here are answers of some frequently asked question which you may want to know before purchase services. Full support and help is available for our customer in our control panel regarding use of service.
Q: How long will it take for my web hosting account to be setup?
A: All web hosting accounts are activated in real time, 24 hours a day, seven days a week. We send your welcome email within ten seconds of your account being ordered!
Q: How long will it take for my new domain name to become active?
A: Domains are registered as soon as you order them, however it can take between 24 and 72 hours for them to become visible on the Internet.
Q: Can I buy a domain name, but not buy web hosting?
A: Yes, you do not have to buy the web hosting when you buy a domain name.
Billing Questions
Q: How can I pay for my web hosting account or domain name?
A: For web hosting accounts our preferred payment method is by direct debit and our pricing policy reflects this, we also accept MasterCard, Visa, Maestro (Switch), Solo, Visa Electron and Visa Delta.
For domain name registrations we accept MasterCard, Visa, Maestro (Switch), Solo, Visa Electron and Visa Delta.
We regret that we do not accept cheque, postal orders, standing orders or cash.
Q: Do I get an invoice?
A: Yes, every time you buy a product from us we will email you an invoice, invoices are also available to view and print at any time in your control panel.
If you still have any other question ask your question from our staff here